Remote Diagnostic Support

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Terry
Site Admin
Posts: 80
Joined: Fri Mar 03, 2023 7:24 pm

Remote Diagnostic Support

Post by Terry »

Hey All,

This will be a very limited support arrangement but if you have a issue and you just can't get it figured out let's both look at it and maybe together we can come up with a solution.

The way this works is you would have to purchase the cables (Odes Diagnostic Software) and the software is free and install it on a Windows based laptop that has internet access. Then get a hold of me and setup a day and time that will work for both of us.

When that day and time actually come then follow this procedure,

Please open the link https://sos.splashtop.com.

Download and run the program from the link. It will show you a 9-digit session code.

Just tell me the session code then I can connect to your device.

This will allow me to connect to you remotely and run HUD ECU Hacker that will be installed on your laptop and fingers crossed help us identify the issue with your machine.

I would prefer if you have a local dealer to take the machine to them but I also understand there are those that are not in close proximity to a dealer and this may be necessary.
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